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Order in 58 Surf 

All orders placed in 58 Surf will be made via the Internet at website: 58surf.com 24/24h and 7/7 days. The customer will receive, by email, the order confirmation made.

 

 

User registration  

To register on the site 58 Surf, please use the "Login" option and enter the requested data. The registration process is quite simple. We collect only the information necessary to be able to identify, contact and provide personalized service.
 

The method comprises two phases:
 

1) Introduction of the information requested by the site.
 
2) Confirmation of registration: after entering the requested information, you will receive an e-mail address you provided a message that will allow you to complete the registration process and enjoy the benefits of being part of the community 58 Surf
 
  The user of the site is 58 Surf be responsible for the access to your account (username and password) in order to ensure the confidentiality of their data.
 
  Registration is mandatory to carry out purchases.
 


My account

The user of the site is 58 Surf be responsible for the access to your account (username and password) in order to ensure the confidentiality of their data. Through the "My Account" option can view or change your personal data, edit your list of addresses, see the orders made or to change your password. 

In case of misuse of site and regardless of the legal procedure applicable to 58 Surf reserves the right to particular proceed to cancel the user registration, removal orders and any other type of content.

The 58 Surf guarantees the confidentiality of any data supplied by its customers. The collection and processing of data is carried out safely, preventing its loss or manipulation.

The 58 Surf not disclose or sell the data of its customers to third parties, so that all information is confidential. Access to information is restricted, and this is used only for communication with the client, process your orders, including: payment, shipping and after-sale.

All clients have the right to access, rectification, cancellation and opposition of their data. If you wish, at any time, no longer be part 58surf.com database may exercise this right through a simple e-mail: info@58surf.com 

 
 
Forms of payment  
Before completing the order process, you must choose one of the payment methods available on site.  
The purchases will only be sent after payment confirmation. 

  

The payment methods available on 58 Surf are:

 - Bank transfer;

  
 - Credit Card and Paypal;
 
Credit cards accepted are VISA, MASTERCARD, AMERICAN EXPRESS and MB NET through the Paypal system, which is one of the most simple, quick and safe to make an online payment modes.

 

 

Exchanges and Returns 

To exercise the right of withdrawal, the Customer must return with registration within 14 days from the receipt of the order, all the material received. This material must be new and complete as at the time of receipt of the order and the goods must be returned to us in terms originais.Para the return of order, the customer must fill out the return form available in the online store, (CLICK HERE) attach to the order and send to Mira Park Street n.º 1, 2655-482 Ericeira. The right-back this can only be accepted for products in their original condition and complete (packaging, accessories, manuals) and in good condition.

Products returned incomplete, damaged or used will not be accepted by the customer.
 
In case of exercising the right of withdrawal, the 58 Surf Shop Online will endeavor to refund the customer quickly, protecting, however, that this time depends on the assessments that will be made to the material, with a maximum duration of 15 days (counted at arrival of just 58 Online Surf Shop). Where the payment is made via ATM, the customer will be reimbursed by bank transfer, you will be prompted to do so via email NIB.
 
In exercising the right to withdraw the products may never be delivered in any physical store, they need to be returned directly to 58 Surf Shop Online.
 
In case of exchange for another product, you may go directly to one of the 58 stores Surf Shop, necesscidade without previously contacting the online store, and be exchanged within 14 days from the receipt of the product, keeping the obligation to submit the product for exchange in original condition and with proof of purchase.
 
Exceptionally, during the Christmas shopping - from 16 November to 17 December - the trade deadline is extended to January 10, this extension not being applicable to reimbursements of value - for reimbursement of value remains the period of 14 days from receipt of order.
 
The 58 Surf Shop does not accept returns in situations where no modalities and times planned by the relevant legislation for notification of exercise of the retraction have been met; or if the product is not packaged in original packaging or not accompanied by all the original content.